The Power of Purpose
When, during my recent IAMI GUEST accredited Yacht Mental Health and Wellbeing course, I was looking at the correlation between crew retention and Mental Health and Wellness onboard Superyachts. I…
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Training since 2002
Created by ex-superyacht Chief Stewardess and industry professional, Lynne Edwards, based near Antibes on the Cote d’Azur, France. With a strong foundation in both the Super Yacht and High-end Hospitality sectors, Phoenix Superyacht Training services are available globally both online, onboard and onshore in private residences, resorts & yacht-related businesses.
IAMI GUEST accredited Hospitality courses.IAMI GUEST accredited Mental Health and Wellness training.
Lynne has been part of the IAMI GUEST program since it's inception in 2008 and continues to support it as an accredited trainer and as a member of the Maritime Hospitality Sub-Group Committee member
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Wide range of service styles & techniques French culinary & service terminology & luxury menu items Food & Beverage (F&B) standard operating procedures F&B Service Operations & Service Recovery Model Guests Preferences / Preference sheets Event F&B Services
Professional & efficient housekeeping services Professional fabric & surfaces care, maintenance & cleaning Correct cleaning techniques & correct use of chemicals & equipment Cleaning & maintenance procedures & schedules Detailing of guest & crew areas using procedures & schedules
Professional laundry services on-board Laundry labels & washing machine & dryer instructions. Machine usage & maintenance planning Treatment & care of various fabrics & fabric stain removal Professional ironing & use of roller press Health & safety practices
Industry professional
PVA Director
Superyacht Training
Superyacht Training
This was an amazing training course, where I learned everything I needed to learn – and more, what truly made the course were the trainers. They were outstanding!
Margot vdm
Service stewardess 138m MY
This was an amazing training course, where I learned everything I needed to learn – and more, what truly made the course were the trainers. They were outstanding!
Phoebe R
Service stewardess 138m MY
The BEST training experience with the most amazing trainers. Thank you for bringing that energy aboard; Very insightful Thanks Lynne and K.
Amica K
Service stewardess 138m MY
Fantastic, knowledgeable trainers who tailored the training to our needs. Would recommend to anyone in need of professional training.
Tilda R
Senior Service stewardess 138m MY
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Chief Stewardess
Ex-superyacht
Lynne is truly the kindest and most compassionate person for whom I am so grateful to have been taught by. She has changed the direction of my career in a way that I could not be more grateful for. Thank you sincerely.
Jarred V
Chief Steward, 70m MY
A great course! Great communication beforehand to tailor the programme to our needs. I’ve already seen the confidence in our team grow.
Lizzi W
Chief Stewardess 60m MY
I learnt so much and enjoyed every moment
Jessica B
2nd Stewardess 60m MY
Learnt so much in this raining. Felt confident enough to ask as many questions as I needed and that they were all answered. Had so much fun and would definitely attend more courses!!
Zana W
3rd Stewardess 60m MY
Both trainers were wonderful, open-minded and accepting trainers. They taught me very valuable lessons about myself and how to work with all other personalities in my team. I gained a lot of service knowledge that has made me feel prepared for our guests!
Zoe L
Service stewardess 138m MY
Extremely knowledgeable and beautiful trainers with lovely energy, which holds your attention. I learnt a lot and am looking forward to taking it all into my day to day and working life.
Heidi R
Spa technician 138m MY
Most amazing and inspirational women! Both have so much knowledge to share.
Xanthe C
Senior Spa Manager 138m MY
Lynne was FANTASTIC! Really took the time to explain everything thoroughly – extremely engaging, incredible knowledge which she shared in a manner all the crew could understand, regardless of experience. 5* Thank you Lynne!
Billie B
Chief Stewardess 90m MY
Lynne’s knowledge has been invaluable. She has been so kind and taught us so much!! I sincerely hope to meet her again and learn even more from her and all she has to offer. Thank you , Lynne. Until next time
Nicole B
Lead Service 90m MY
Thank you, Lynne for coming onboard and sharing your invaluable knowledge. It will be so useful in my career.
Izy W
Service stewardess 90m MY
Lynne was very helpful. Her knowledge in service has helped build my confidence. This training helped us to better understand teamwork and communication. Thank you for everything!
Nadine L
90m MY
Lynne was so welcoming and Knowledgeable in all aspects. She offered fantastic guidance throughout the training and helped build confidence. Her presentation on Self-Leadership was particularly inspiring. I have learned so many invaluable lessons that will not only serve me in my career, but also in life!
Kareen WB
Housekeeper 90m MY
When, during my recent IAMI GUEST accredited Yacht Mental Health and Wellbeing course, I was looking at the correlation between crew retention and Mental Health and Wellness onboard Superyachts. I…
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Are There Superyacht Training Programs for Crew Setting Sail to Success: Exploring the Enigmatic World of Superyacht Training Programs Ah, the majestic superyachts that gracefully sail across the cerulean waters…
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Here are some of the Questions that we receive and try our best to answer for them. If you have any further, please do not hesitate to ask!!
Still Have Questions?
No specific qualifications are required to start most of our training programs, with the exception of some GUEST-certified interior hospitality courses. We welcome individuals at all skill levels.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast