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Premier Training for Luxury Yacht Crew

Phoenix Superyacht Training provides hospitality and wellness training for professionals in the superyacht and luxury lifestyle industries.

Our Services

Excellence is not a destination,
it is a continuous journey.

Interior Crew Training

Professional, bespoke hospitality training

All training is specifically formulated for the yacht, fleet, private residence or resort in accordance with the Principals’ and guests’ requirements.

Mental Wellness Training

Professional, bespoke hospitality training

All training is specifically formulated for the yacht, fleet, private residence or resort in accordance with the Principals’ and guests’ requirements.

Self Leadership &  Team... 

Professional, bespoke hospitality training

All training is specifically formulated for the yacht, fleet, private residence or resort in accordance with the Principals’ and guests’ requirements.

Welcome to Phoenix Superyacht Training

At Phoenix Superyacht Training, we believe in the importance of enhancing both Hospitality and Emotional Wellbeing skills.
Only with the essential elements of Emotional Wellness and Self-Leadership in place, can optimum service be consistently given to others.

With over 40 years of experience in the Superyacht and Hospitality sectors and decades of experience with Personal Development, we are dedicated to helping our clients upskill and achieve excellence in their profession.

Yacht Crew

La Belle Classe

Superyachts by the Yacht Club de Monaco

As an approved IAMI GUEST centre, it further expands the scope of internationally recognized and accredited courses.

IAMI GUEST-accredited Hospitality and Mental Health and Wellness training is also delivered at La Belle Classe in partnership with UKSA

La Belle Classe Academy
uksa
Luxury Yacht

Super Yacht Interior Crew Training

Service Highlights

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Food and Beverage Service

  • Wide range of service styles & techniques
  • French culinary & service terminology & luxury menu items
  • Food & Beverage (F&B) standard operating procedures
  • F&B Service Operations & Service Recovery Model
  • Guests Preferences / Preference sheets
  • Event F&B Services
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Housekeeping Services

  • Professional & efficient housekeeping services
  • Professional fabric & surfaces care, maintenance & cleaning
  • Correct cleaning techniques & correct use of chemicals & equipment
  • Cleaning & maintenance procedures & schedules
  • Detailing of guest & crew areas using procedures & schedules
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Laundry Services

  • Professional laundry services on-board
  • Laundry labels & washing machine & dryer instructions.
  • Machine usage & maintenance planning
  • Treatment & care of various fabrics & fabric stain removal
  • Professional ironing & use of roller press
  • Health & safety practices
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Valet Services

  • The guest & valet relationship, discretion & confidentiality.
  • Professional valet services and duties
  • Handling guests clothes & accessories
  • Wardrobe management
  • Suitcase packing techniques, luxury packing & delicate items

About us

Phoenix Superyacht Training is a provider of specialized training services worldwide. Our mission is to prepare individuals for successful careers in the superyacht industry through comprehensive Hospitality, Self-Leadership and Mental Wellness training programs. We are dedicated to delivering high quality training, ensuring our clients are equipped with the skills and confidence they need to excel.

We also offer specialized coaching services for yacht personnel: Captains, Crew and shore-based professionals

In Proud Partnership with:

Guest program
IAMI
Iswan
La Belle Classe Academy
yacht crew mental health
uksa
Luxury Yacht

About the GUEST Program

The GUEST Programme is the leading Internationally recognised Large Yacht qualification body for non-mandatory training & professional development and provides assured standards of training, defined by a set of Maritime education guidelines, which outlines a certification route through modular training by means of individual unit specification documents of the learning objectives & assessment criteria.

IAMI accredited yacht training, delivered through the GUEST Programme, is internationally recognised as the Large Yacht qualifications & assessment standard, offering a portfolio of programmes made up of short courses that provide targeted training, enhancing the careers of Superyacht professionals. 

With a range of training options from Industry recognised qualifications to personal and professional development, delivered through interactive, online, and onboard training by approved Trainers and Specialists.

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Frequently Asked Questions

No specific qualifications are required to start most of our training programs, with the exception of some GUEST-certified interior hospitality courses.
We welcome individuals at all skill levels.

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