Coronavirus disease 2019
COVID-19 is a contagious disease caused by the coronavirus SARS-CoV-2. In January 2020, the disease spread worldwide, resulting in the COVID-19 pandemic. The symptoms of COVID‑19 can vary but often…
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Phoenix Superyacht Training provides hospitality and wellness training for professionals in the superyacht and luxury lifestyle industries.
About Us
The GUEST Programme is the leading Internationally recognised Large Yacht qualification body for non-mandatory training & professional development and provides assured standards of training, defined by a set of Maritime education guidelines, which outlines a certification route through modular training by means of individual unit specification documents of the learning objectives & assessment criteria.
IAMI accredited yacht training, delivered through the GUEST Programme, is internationally recognised as the Large Yacht qualifications & assessment standard, offering a portfolio of programmes made up of short courses that provide targeted training, enhancing the careers of Superyacht professionals. With a range of training options from Industry recognised qualifications to personal and professional development, delivered through interactive, online, and onboard training by approved Trainers and Specialists.
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At Phoenix Superyacht Training, we believe in the importance of enhancing both Hospitality and Emotional Wellbeing skills. Only with the essential elements of Emotional Wellness and Self-Leadership in place, can optimum service be consistently given to others.
Explore Phoenix
All training Is Specifically Formulated For The Yacht, Fleet, Private Residence Or Resort In Accordance With The Principals’ And Guests’ Requirements.
Practical strategies and techniques for building Self-Awareness & Self-Leadership. Our workshops provide practical strategies and techniques to navigate stressful situations effectively. Through interactive sessions, you'll gain valuable insights and skills to maintain resilience and well-being in high-pressure environments by examining:
Designed to prepare and equip yacht crew and shore-based industry professionals, including management company and crew recruitment employees, to recognize behaviours indicative of emotional distress and deal compassionately and effectively with mental wellbeing onboard.
Created by ex-superyacht Chief Stewardess and industry professional, Lynne Edwards, based on the Cote d’Azur, France. With a strong foundation in both the Superyacht and high-end hospitality sectors, Phoenix Superyacht Training services are available globally both online, onboard and onshore in private residences, resorts & yacht-related businesses.
Yes! I want that course
Training takes place where the standards apply, which means every skill is learned in context. Crew walk away with refined service flow, with sharp awareness and habits that meet luxury expectations.
The industry demands emotional stability and consistent presence. This training builds resilience, clarity, and self-control so performance stays steady even in demanding environments.
Elite service relies on unity, not individuality. This program strengthens accountability, communication, and initiative so every crew member contributes to seamless operations.
Direct one-to-one development focused on real improvement, not theory. Expect honest feedback, practical guidance, and visible progress in how you perform.
Recognized qualifications that carry weight in the superyacht world. Graduates leave prepared, skilled, and trusted to operate at a standard that commands respect.
This was an amazing training course, where I learned everything I needed to learn – and more, what truly made the course were the trainers. They were outstanding!
Margot vdm
Service stewardess 138m MY
This was an amazing training course, where I learned everything I needed to learn – and more, what truly made the course were the trainers. They were outstanding!
Phoebe R
Service stewardess 138m MY
The BEST training experience with the most amazing trainers. Thank you for bringing that energy aboard; Very insightful Thanks Lynne and K.
Amica K
Service stewardess 138m MY
Fantastic, knowledgeable trainers who tailored the training to our needs. Would recommend to anyone in need of professional training.
Tilda R
Senior Service stewardess 138m MY
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Chief Stewardess
Ex-superyacht
Lynne is truly the kindest and most compassionate person for whom I am so grateful to have been taught by. She has changed the direction of my career in a way that I could not be more grateful for. Thank you sincerely.
Jarred V
Chief Steward, 70m MY
A great course! Great communication beforehand to tailor the programme to our needs. I’ve already seen the confidence in our team grow.
Lizzi W
Chief Stewardess 60m MY
I learnt so much and enjoyed every moment
Jessica B
2nd Stewardess 60m MY
Learnt so much in this raining. Felt confident enough to ask as many questions as I needed and that they were all answered. Had so much fun and would definitely attend more courses!!
Zana W
3rd Stewardess 60m MY
Both trainers were wonderful, open-minded and accepting trainers. They taught me very valuable lessons about myself and how to work with all other personalities in my team. I gained a lot of service knowledge that has made me feel prepared for our guests!
Zoe L
Service stewardess 138m MY
Extremely knowledgeable and beautiful trainers with lovely energy, which holds your attention. I learnt a lot and am looking forward to taking it all into my day to day and working life.
Heidi R
Spa technician 138m MY
Most amazing and inspirational women! Both have so much knowledge to share.
Xanthe C
Senior Spa Manager 138m MY
Lynne was FANTASTIC! Really took the time to explain everything thoroughly – extremely engaging, incredible knowledge which she shared in a manner all the crew could understand, regardless of experience. 5* Thank you Lynne!
Billie B
Chief Stewardess 90m MY
Lynne’s knowledge has been invaluable. She has been so kind and taught us so much!! I sincerely hope to meet her again and learn even more from her and all she has to offer. Thank you , Lynne. Until next time
Nicole B
Lead Service 90m MY
Thank you, Lynne for coming onboard and sharing your invaluable knowledge. It will be so useful in my career.
Izy W
Service stewardess 90m MY
Lynne was very helpful. Her knowledge in service has helped build my confidence. This training helped us to better understand teamwork and communication. Thank you for everything!
Nadine L
90m MY
Lynne was so welcoming and Knowledgeable in all aspects. She offered fantastic guidance throughout the training and helped build confidence. Her presentation on Self-Leadership was particularly inspiring. I have learned so many invaluable lessons that will not only serve me in my career, but also in life!
Kareen WB
Housekeeper 90m MY
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